6min chapter

The Startup Operator cover image

210 : Bootstrapping a Startup from a tier 2 city - Ambi Moorthy (Co-founder, Gozen)

The Startup Operator

CHAPTER

The Power of Service Mindsets

Ashwin: Our sales person joined a couple of weeks ago. He moved from Chennai, right, which is the SaaS capital of India. His life over to Kwanathu to join goes in.io. We're very very I would say a small company and for 75% of our staff is an engineering so we want to be very very super R&D focused. So what we do is like any customer base that is upside as well as downside. And if you give them exceptional value at a reasonable price and sales is pretty much an autopilot then they will buy it when they feel like. That's a huge chunk of users who simply use the free version. But

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