
Customizing the Client Experience
Own Your Business
00:00
The Importance of Listening to Your Clients
I really started doing the sales process in kind of a different way with the follow up and pre scheduling the follow up call. And that has drastically changed our closing rate. It's just been a little bit more deliberate about is this my client and do they fit kind of the tenants of what we're trying to do regardless of whether they can afford us or they can't? You are one of many many people in Dallas who has a beautiful portfolio, excellent connections,. and a great charismatic personality.
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