Customer Experience author Elizabeth Dixon on the CX that makes an impact
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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How Can You Elevate Your Ideas?
"Every has the opportunity to innovate, one small innovation at a time," she says. "We want the effects of change, but we don't necessarily want the process of change." If you're in an organization that is open to being able to elevate those ideas, your starting with some language of likee have you noticed that when and then fill in the blank with the problem?"
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