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30. From Disruption to Impact with Beth Steinhorn and Jerome Tennille

Volunteer Nation

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How Do You Track Impact Through Volunteer Engagement?

As a field there is still quite a bit of challenge in how we define impact. The outcome itself is not quantitative it's qualitative so sometimes that is immediate, but if you're talking about these long-term outcomes like volunteer engagement this can take years to track. Beth: We need to get beyond the more isn't necessarily better and the fallacy that success has only been measured by keeping the same person in the same role year over year.

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