Your Boss Is Your Biggest Customer

Shifting your mind set lead to the necessary behavior change before wo even talk about strategy or tactics. Tom is has been on my show a number of times, and he has made the point that your boss is your biggest customer. So thinking about it from the standpoint of, i want to serve my customer. If my boss is one of my most important customers, what can i do to serve myCustomer well? And if i do that in their interests, that i'm more likely to have success.