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807: How to Develop Confidence, Credibility, and Advocates with Heather Hansen

How to Be Awesome at Your Job

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How to Build Credibility in Healthcare Practices

Sally Kohn: Can you give us some examples of scenarios in which this plays out and what that looks sounds feels like in practice? Yeah. I mean, so one example is I do a lot of work with healthcare practices and sometimes people will go to doctors and these doctors have great CVs and tons of experience performing this operation. Great. But they ultimately don't believe that the doctor is kind or empathetic or understands exactly why they want to have this surgery. That patient doesn't feel like this doctor can help them. And so therefore there's a disconnect there.

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