The chapter explores Macy's approach of blending e-commerce with physical stores under the Bloomingdale's brand to enhance sales, emphasizing the need for a retail makeover for streamlined store layouts and personalized customer experiences. It also touches on Macy's grappling with activist investor pressure, potential hostile takeovers, and a significant cyber attack impacting pharmacies in the US healthcare system.
Episode 268: Neal and Toby explain why Macy's is closing over 150 of their stores and what kind of strategy they are pivoting to for the long-term. Plus, the cyberattack on UnitedHealth that is majorly impacting pharmacies and are NFTs making a comeback? Next up, TikTok's biggest audience are actually millennials and how a $1 billion donation helped a medical school in New York go tuition free. And finally, a college is getting rid of vending machines that recognize your face.
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