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3min chapter
How AI is Transforming CS with Elias Torres, CTO Founder of Drift & Agency (Part 2)
This is Growth!
Reimagining Customer Success Through AI Integration
This chapter critiques the limitations of current customer success playbooks, highlighting the need for modernization and adaptation to contemporary needs. It explores the role of AI technology in redefining these strategies while addressing the balance between automation and human interaction.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode