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Episode 68: Philippa Ward’s Support Call Ransacks Her Computer

What the Hack with Adam Levin

CHAPTER

Is Your Data Corrupted?

"I feel like I'm being held over a barrel in order to get my data back," she says. "Chase, you know, bank is really in the business of sending out corrupted data because they don't know what they're doing at all." She calls Chase and asks why he won't let her use her credit card on his account. He tells her that it's part of their quick insubscription service which doesn't take credit cards. 'That seems awfully strange to me,' she says.

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