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S2 E4: SOC Operations and Metrics with Hayden Covington

Simply Defensive

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Navigating SOC Metrics and Communication

This chapter explores the manipulation of SOC metrics and the significance of identifying meaningful performance indicators for effective security operations. It emphasizes the necessity of transparent communication between managed service providers and clients to enhance security measures. Additionally, it contrasts in-person and remote interactions, highlighting their impact on collaboration and customer relations within the SOC environment.

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