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2min chapter
Listen Again: Making Amends
TED Radio Hour
The Four Steps to a Real Apologies
"I think i just went on the basis of what i needed," she says. "The imagination is a powerful thing, right? I think sometimes the imagination is more accurate and more persuasive than anything we can do." She adds that people are writing her to say they're actually doing this: 'They're writing to themselves from their perpetrator'
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