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S3 E4 - John Willis - Why Deming Still Matters (Sample Audio Book)

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The Makings of Modern American Management

The municipality of Hawthorne butted up against the municipality of Cicero in the 1920s. Al Capone's gang kidnapped, beat, and even shot police and poll workers to rig the elections. Henry Ford had passed on his business empire to his son Edsel by 1919. Their legacies left an indelible imprint on how to manage workers.

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