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#69 Driving growth by leveraging “Revenue Moments” - with Tiffany Gonzales, Head of Growth & Revenue Operations at Microsoft

RevOps Lab

CHAPTER

Navigating Nonlinear Customer Journeys in B2B

This chapter explores the intricate nature of B2B customer journeys, highlighting the significance of qualitative data in understanding these pathways. Through Pleclane's case study, it illustrates how transitioning to automated systems can enhance data management and customer engagement.

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