
254. Retail predictions for the year ahead
Retail Gets Real
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Retailers Are Embracing a Friction Free Environment
It's about building technologies in the store that simplify the shopping experience, make it more engaging, contribute to fun. We just want itit' all about time and efficiency. And retailers have recognized that for a long time, and they keep doing whatever they can do to make the shopping experience more efficient. The idea of a friction free environment will soar in 20 22.
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