The Importance of Humanness in Chatbots

There is a report this week that Apple won't let its employees use chat GPT for data privacy concerns. Samsung doesn't as well, right? So the strange question there is I think there's like personalization and then there's sort of humanness, right? Do those two things have to coexist in order for these things to be successful? "I don't know, but we seem to be doing them sort of simultaneously," he says.