Your inbox is not a knowledge management system all the information relevant to understand everything you're doing and the status should all be in other types of systems your email inbox is just an interface to which information comes in and out. If you find there's so much information going back and forth that it's like you're spending all day going in Trello that's a hyperactive hive my problem. You got to re-engineer your client communication your client processes so you don't just have emails back and forth all day That's a separate problem but I am not worried about the fact that you stuff in your inbox has to get manually transferred somewhere else and then manually transferred from there back into your inbox

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