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Peter Norton: The Illusory Promise of High-Tech Driving

The Strong Towns Podcast

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What's the Tension Between Satisfaction and the Auto?

In the early days, Henry Ford's idea of business was to make a car that works and is reliable. Charles Kettering wrote an article in 1929 for his colleagues about keeping the consumer dissatisfied. General Motors started promising also a city where there was no congestion or crashes. You just have to keep promising it.

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