Culture First with Damon Klotz cover image

Bob Sutton on building a workplace with healthy friction and no assholes

Culture First with Damon Klotz

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Embracing Healthy Friction in Workplace Culture

This chapter explores the role of constructive conflict and open communication in fostering effective team dynamics. It highlights the importance of leadership in modeling respectful disagreement and addressing toxic behaviors, using compelling anecdotes and research. Additionally, the chapter emphasizes the necessity of strong organizational values and a psychologically safe environment to cultivate a positive workplace culture.

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