Beyond the Self with Africa Brooke cover image

#039 - How to have difficult conversations (the ones you’re avoiding)

Beyond the Self with Africa Brooke

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How to Have a Difficult Conversation Over the Phone

"I rushed into having that conversation without actually pinpointing what my intention was," she said. "We underestimate how important it can be to be able to see someone's body language, to hear someone's tone in person directly." She added: "Over the phone, so many things are flattened ... You might assume so many intricate details"

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