
Dunzo fans made it a verb. Then it became just another delivery firm
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Dunzo's Challenges with Expansion and the Rise of DMS
This chapter discusses the challenges faced by Danzo in shutting down dock stores, issues with manual operations and glitches in software, over-procurement of products, failed expansion experiments, and the launch of Danzo's B2B arm called DMS. It explains how DMS provides last-mile delivery services to small enterprises and how it gained significance with investments from Reliance.
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