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Putting the Power Back for Creators
Gustavo: Is there a risk that sometimes in listening to your users, you're missing out on what they don't tell you? And how do you think about that as a head of R&D at a company where you're actually building product? Gustavo: It is an age-old problem. I want to have some things that are quite contrarian and has a pretty high chance of failing,. whereas I want a bunch of things that are that are obvious. But that balance, no one has the perfect solution, but everyone at some scale must start thinking about it.