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In this compelling episode of "Negotiate Anything," host Kwame Christian is joined by accomplished FBI agent Melissa Fortunato to delve into her fascinating experiences and insights on negotiation. Melissa shares riveting stories from her 23-year career, highlighting how psychology, empathy, and strategic questioning play vital roles in successful negotiations. Together, they discuss the power dynamics at play, the importance of trust, and how to effectively manage tough conversations both professionally and personally. This episode is a treasure trove for anyone looking to enhance their negotiation skills, with practical tips and real-life examples that demonstrate the true art of negotiation.
What will be covered:
- Real-life negotiation stories from Melissa's extensive FBI experience, including undercover operations and hostage negotiations.
- The importance of starting conversations without overthinking and learning to adjust questions on the fly.
- Insights on the significance of empathy, listening, and trust in building cooperative relationships during negotiations.
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