The BSOD CrowdStrikes back (Friends)
The Changelog: Software Development, Open Source
Balancing Reactions in Tech Failures
This chapter discusses the unpredictable nature of human behavior and response to technology incidents, illustrated by humorous anecdotes. It explores the importance of measured reactions to outages, drawing on historical examples and personal experiences in incident management. The narrative also highlights the necessity of proactive planning and governance in technology, emphasizing the challenges faced by IT professionals during significant disruptions.
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