I think that's something that is kind of really helping to shape what we do, thinking about design that way. I feel like it's unfortunate that sometimes it takes us to actually go through something before we actually take it more seriously. People don't necessarily know what it's like and so they're basing their feelings on fictionalized data in the place of having actually gone through it. It's one of the most incredible feelings when you can contribute to making the world better like that.

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