Micheal has led many teams over a pretty sensitive period of time. When he first started out, what were some of the mistakes that you tended to make in leading teams? And one of the main mistakes i kept making over and over again earlier on was being too nice. He says his consistency is just the idea of as a leader, having real talk. I's a real real human beings, creating real problems hat wet us all for teams or customers, et cetera.

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