Micheal has led many teams over a pretty sensitive period of time. When he first started out, what were some of the mistakes that you tended to make in leading teams? And one of the main mistakes i kept making over and over again earlier on was being too nice. He says his consistency is just the idea of as a leader, having real talk. I's a real real human beings, creating real problems hat wet us all for teams or customers, et cetera.
In episode 73, Phylicia Jones shares why it is important to have a point of view even if it disrupts someone else’s.
Phylicia Jones is the Senior Director of Global Talent Development at PagerDuty. She is also the creator of PagerDuty’s Learning Weeks to help internal teams learn new skills.
In this episode, we uncover why leaders should use the acronym W.A.I.T. We also dive into data and what to do after you have received feedback so you can turn it into actionable steps.
Let us know what you think of this episode by using the hashtag #Supermanagers on social media.