The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

How to lead your customer service team into the AI future

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Transformation of Customer Service Model Pre-AI Implementation at Sharesies

The chapter explores the transformation of Sharesies' customer service model with the integration of AI, describing the challenges faced with the traditional approach and the benefits observed after implementing AI technology.

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