4min chapter

Masters of Scale cover image

Rapid Response: Your pandemic business takeaways are wrong, with co-authors Joe Nocera and Bethany McLean

Masters of Scale

CHAPTER

Navigating Change: Lessons from Lockdowns

This chapter delves into the evolving perspectives on COVID lockdowns, emphasizing the need to question assumptions and embrace diverse viewpoints. It underscores the importance of customer focus, trust, and transparent communication in business, supported by a partnership with Capital One Business to empower entrepreneurs.

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