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10min chapter
42: Leading From Trust (ft. Cynthia Savard Saucier)
Finding Our Way
Evolution of UX Organization Structure at Shopify
Exploring the transition from centralized to federated UX structure at Shopify, highlighting the alignment and collaboration between two distinct UX teams for a cohesive user experience. Touching on horizontal leadership models, accountability, and the importance of influencing without direct authority.
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