There's not a way to strengthen weak ties in this flexible working environment. I'm going to put a plug in for Donut, which is a product we do within Slack. In the book, you talk about seven steps to helping teams and organizations really nail the quote unquote how of flexible work. The first step is focused on vocalizing, defining your flexible work purpose. It's important that leaders realize they're not going to get this perfect from the get go.

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