How to Scale a Client Management Agency

The agency is managing 130 brands at Tribune right yeah so what tips can you give around client management or account management scale because I know a lot of business owners they get really stuck with going past 10 clients and still maintaining like the quality and the consistency of service. "I instilled something in everyone in the team I said you are fully accountable and you take full ownership of this brand if their inventory stuck in the sea it's your fault," she says.