5min chapter

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IRL to shut down after faking 19M users, ZIRP fraud, Databricks acquires MosaicML for $1.3B | E1768

This Week in Startups

CHAPTER

AI and the Future of Customer Support

GPP founder and COO of Accenture, John Defterios says AI is going to change the way companies make money. He predicts that jobs like customer support will go from 10,000 people a year to zero because they'll no longer need them. But it's not about the job losses, it's about the profits said Defterios. "Companies deploying AI are going to increase their profit lines"

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