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Building a Competitive Advantage with AI in Marketing
This chapter explores the steps to building a competitive advantage with AI in marketing, including the importance of not giving up too soon, building an in-house capability, and conducting a cost benefit analysis. It discusses the application of AI in marketing and the debate between AI replacing or not replacing human marketers. The chapter also delves into the benefits and limitations of AI in marketing, emphasizing the need for human involvement in the AI process.