Limitations and Concerns of Social Media Monitoring Services in Schools

This chapter highlights the limitations of social media monitoring services like Social Sentinel in detecting potential threats in schools. It raises concerns about the effectiveness of these services, their focus primarily on Twitter while students switch between different platforms, and the challenges of monitoring linguistic variations and new platforms. Additionally, it discusses the potential misuse of these services for purposes other than preventing harm, and the concerns regarding privacy invasion and the need for open dialogue and informed choice by parents.