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#57 Sheila Heen: Decoding Difficult Conversations
The Knowledge Project with Shane Parrish
How Does Medium Affect Conversation?
A difficult conversation is whatever feels difficult to you. It could be difficult for one person, not for the other and not for the others. You are communicating with the other side even when you are not speaking to them. She owers at a different type of "difficult" conversations: those that involve strong feelings.
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