How to Be a Better Communicator

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Melody Hopson is the president and co-CEO of Aerial Investments, a black owned mutual fund and investment management firm. Melody was named in Forbes magazine's 100 most influential people in the world. "She speaks to your head because she's talking about really, really important financial information," says Nneka Ogunlesi. She does so with stories and with really heartfelt emotions and strong belief that makes it an amazing communication experience"

Saying no can seem risky. We worry about offending others, damaging relationships, or hurting our own reputation. But as Vanessa Patrick says, no is an empowering word that gives us greater agency in our lives.

Saying no “is not a rejection of the other person,” says Patrick, a professor of Marketing at the University of Houston. Instead, it allows you to set boundaries and “[give] voice to what you believe and what you care about.” In her book, The Power of Saying No, Patrick introduces what she calls “empowered refusal,” a way of saying no that’s rooted in one’s identity, values, priorities, and preferences. “An empowered no,” she says, “is about us, not a rejection of the other person.”

In this episode of Think Fast, Talk Smart, Patrick and host Matt Abrahams explore how to use the power of no, how to move from strategy forming to strategy implementation, and how to resist momentary pleasures that distract us from our larger goals.

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