I think that a lot of the stuff that we've created hasn't turned out that great. We have a really powerful new technology and machine learning of something that can find patterns give insights make decisions on our behalf or at least recommendations or suggestions surface information. All software is political it's built with the values of the of the things that we put into it intentionally or unintentionally. I feel culpable in some of the theft of attention that's that's happened in the last decade in terms of my work there.
Josh Clark enlightens us to everything we need to know about the current state of UX in AI. He takes us on an unsettling stroll through uncanny valley. He encourages us to let machines do what they're really good at, and humans do what they're really good at. He guides us into how to begin getting our hands dirty with AI/Machine-Learning. He also articulates how our software/machines are embedded with values, and inspires us (for future's sake) to be intentional about the kinds of values we embed into them.
- Josh passes the Turing Test (07:33)
- What is AI/Machine Learning? (10:04)
- Is AI’s uncertainties driving engineers nuts? (18:28)
- Listener Q: How do we address AI's failure in presenting errors? (27:00)
- Taking a stroll down "uncanny valley” + “mechanophilia" (34:35)
- Is there hope for the UX of Voice UI? (42:05)
- Will the machines we’ve built eventually overtake and destroy us? (55:08)
- Will AI eventually take our jobs? (68:35)
- Is there a specific area of focus that will benefit designers interested in AI? (77:50)
- Listener Q: At what point in the AI development process should UX get involved and how? (91:09)
- Do we take these awesome technologies for granted? If so, why do we do that? (100:13)
- If today was your last day, what would be your final plea to designers and developers building the future of AI? (105:03)
Check out the detailed show notes including the transcript at userdefenders.com/uxai
This episode is brought to you by Adobe, makers of XD. Try it free at userdefenders.com/xd
Get your FREE audiobook from Audible at userdefenders.com/freebook. No commitment. Cancel in 30 days, and you won't be charged. The book is still yours to keep.