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9min chapter
Episode 497: Big Math
Software Defined Talk
Frustrations with AI Support
This chapter discusses a speaker's disappointing experience with AI customer support while trying to resolve issues with a robotic vacuum. It highlights the disconnect between user expectations and the performance of automated systems, particularly in handling complex queries and providing direct responses. The chapter also explores the inefficiencies of online payment systems and the surprising fees associated with them, using examples to advocate for more intuitive technology interactions.
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