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Cognigy's approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers
VUX World
Is There a Risk of a Hallucination?
I'd like to see, maybe something we could do potentially is to do a study into percentage of interactions that result in hallucinations. Because I know that obviously the large insurance company you mentioned, one severe mistake is bad enough. And if it hallucinates often enough, but it's not with a great deal of severity, potentially having that information would encourage people to maybe give things a go.
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