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4min chapter
#110 Jim Collins: Relationships vs. Transactions
The Knowledge Project with Shane Parrish
Why Do We Fly Only Seven 37?
P s a was specific southwest airlines. They were based in california. And they copied their model and took it back to texas. After a certain point, the recipe kind of became roped. Nobody could explain why we do fun things in the cabin? Why do we try to turn the planes fairly quickly? At some point, the sort of real understanding of why this recipe, why do we put raisins in the oatmeal cookies? gets turned into mindless procedure.
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