3min chapter

How to Win podcast with Peep Laja cover image

Creating a high-quality customer experience with vFairs' Muhammad Younas

How to Win podcast with Peep Laja

CHAPTER

The Impact of Word of Mouth on B2B SAS

Word of mouth has the highest conversion rate. For a Mohammed, it's about delivering the best customer service experience and incentivizing customers to refer others. Your network is an underappreciated acquisition channel. Devin Bramhol: "Having strong word of mouth really helps"

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