7min chapter

Hospitable Hosts cover image

Why Marketing Should Be a Host's Superpower with Build STR Wealth by Hospitable Hosts

Hospitable Hosts

CHAPTER

The Power of Personalization and Communication in Hospitality

This chapter explores the importance of personalizing the guest experience in the hospitality industry, including sending personalized videos to guests before their arrival. It also discusses the effectiveness of using software for automated responses and listing optimization in improving revenue management.

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