How Much Has Software Perceived This Far Down?

Are most of these little business like this still very old school? Like your calling up and pearl is answering the phone, and jimmy's doing the despatching? Ye e, absolutely. Kind of home grown, spin out sort of concept of the business is something that i think we still get interested in. We've automated a lot of the paper processes and digitized some things in the back end, but kept the customer experience really personable.

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