Most startups and VCs focus on headcount growth. Success is often measured in how many times your headcount has multiplied. Scaling your people and talent deliberately requires balancing four factors: culture, structure, talent acquisition, and management systems. Hear how Beth has tackled this at Chime, one of the fastest growing fintech companies on earth.

Key Takeaways:

[2:34] The focus usually is on the number of hires; is this the right direction?

[4:35] Blake and Beth explain why faster is good, but it’s not the only thing.

[5:27] What is a model for scale for the people in talent function and why do you need one?

[6:00] Beth shares the example of Nike and their use of a model to scale.

[7:17] Beth talks about a model with four pillars: culture, structure, talent, and management systems and process. She starts explaining what culture looks like in this model.

[8:02] Beth dives deep into the concept of structure.

[9:00] Beth shares about talent.

[10:03] What are management systems and processes about?

[11:34] Beth explains why there has been a big misunderstanding of what culture is.

[15:08] Beth expands on why the ideal structure doesn’t matter if you have everything else in place.

[16:50] Structure goes hand-in-hand with culture; it is about clarity, communication, and collaboration.

[18:14] Beth shares her philosophies and strategies on talent.

[20:42] Beth talks about retention and the great resignation.

[22:50] Beth tells more about management systems and processes.

[25:20] Beth shares what Survey Champions are about.

[26:11] Beth shares her perspective on where to begin building a model to scale.

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Beth Steinberg, SVP of People and Talent at Chime

Chime

Follow Blake Bartlett on Linkedin. 

Podcast produced by OpenView.

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