Skinny design: Smaller is better
McKinsey Talks Operations
The Challenges of Cross-Functional Incentives in the Future
The challenge is to do a balance between customer satisfaction and material cost and ESG impact. There are very few world-class examples to point to today. I think that's a really exciting area for the next two or three years. What do we think is different about companies that have been able to do this? What are they doing differently now?
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