1min chapter

The Sweaty Startup cover image

244. How to do what you say you're going to do

The Sweaty Startup

CHAPTER

Do What You Say You're Going to Do

Ancapanurs are eternally optimistic. They see the glass as half full, that if things go well this is how it might happen. So when people ask us if we can do it, we say yes. The problem starts when you tell them that in the first place. We run around managing angry people instead of managing expectations.

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