Does a Premium Brand Require Premium Consistency?

We continue our series focusing on American Airlines, and this episode is about the airline's brand. Thank you to all our listeners who sent in comments, feedback and questions from our first episode about American Airlines, and please keep your messages coming. Get in touch with us (anonymously) at www.theairshowpodcast.com.

We would like to thank Plusgrade and SES for supporting The Air Show.