The Importance of Customer Service

"We basically reached out to, you know, the person in charge of reaching out and dealing with the customers for payment," he says. "And I'd like, it's really kind of heartwarming to see that our kindness was repaid with them repaying us." He adds: "I think we have been fully paid up from orders that were due when the pandemic hit ... It took a lot longer, but no one, no one wellched on what they owed us"