Challenges and Preparations Amidst the Pandemic

The chapter discusses the challenges faced by contact tracers in the Test and Trace system and their limited workload despite high demand. It also explores the upcoming changes in restrictions for non-essential retail, focusing on the adjustments needed for the reopening of stores in England. Additionally, the chapter highlights the struggles and hopes of various retail businesses, including independent shops and bookstores, in adapting to safety measures and economic impacts of the pandemic.