The Key Aspects of Automation That You Should Really Understand

It's very true it's really amazing to hear more about this and I know some of us are either in the process or have already implemented things like chatbots. So now that we've acclimated everyone to some of the lingo let's really take it back to our podcast objectives. April from your viewpoint what are some of the key aspects of automation that you know we should really understand to really assess those future potential opportunities? From my perspective it's about thinking of automation with a framework.