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Mark W. Johnson - Reinventing Your Business Model

The Innovation Show

CHAPTER

The Business Model Isn't Working the Way It Will

CFO: Rules, norms and metrics govern the kind of profit formula a company is using to make sure that the business model is working. Processes are the routines, how things get done; they tend to be more rigid than resources. CFO: Over the years we've seen so much emphasis on six Sigma and total quality management.

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